Orlando VIP Transportation reserves the right to accept or deny any individual or group service without explanation or cause.

NO SHOW

If customer fails to show up at their place of pick up without cancelling ahead of time, they will be responsible for full fare price.

CANCELLATION & REFUND POLICY

All reservations should be canceled by phone and by Email. A 10% cancellation fee applies to all cancellations. For cancellations done with less than 24hrs notice only 50% refund will apply. Cancellations done with 3hrs or less notice - NO REFUND.

The company cannot be held responsible for losses consequential or actual arising from missed connections due to adverse weather, prevailing traffic conditions or any other events that negatively influence journey times.